<p>Presentkortet g&auml;ller i ett &aring;r fr&aring;n ink&ouml;psdatumet. <br />V&auml;nligen notera att presentkortsink&ouml;p &auml;r bindande och kan inte &aring;ngras eller bytas ut mot kontanter. Presentkortet &auml;r avsett uteslutande som en betalningsmetod f&ouml;r transaktioner hos Artilleriet.</p>

Presentkort

<p>Artilleriets presentkort &auml;r den ultimata g&aring;van som ger nyckeln till en v&auml;rld av noggrant utvald och inspirerande design, bekv&auml;mt levererad direkt till din e-post.<br /><br /></p>
<p><strong>S&aring; h&auml;r fungerar det:</strong></p>
<p>- V&auml;lj belopp: Anpassa v&auml;rdet efter ditt specifika &auml;ndam&aring;l.&nbsp;<br /><br />- Omedelbar leverans: Presentkortet skickas direkt till din inkorg.&nbsp;<br /><br />- Giltigt b&aring;de online och i butik: Presentkortet kan anv&auml;ndas f&ouml;r transaktioner p&aring; artilleriet.se och i v&aring;ra fysiska butiker</p>

Gift card

Design Studio

<h4>Our Services</h4>
<p><br />Artilleriet creates interior design projects that challenge the idea of what an interior can be. With people and life at the center, we build private homes and public environments that radiate harmony and creativity.</p>
<p>With a great habit of tailoring personal solutions, we undertake each assignment with the desire to deliver experiences far beyond what is expected. With a focus on high quality and international design, we create unique places that take you home, wherever you are.</p>
<p><a title="Read more" href="../../../customer-service/services/artilleriet-studio">Read more</a></p>

New Arrivals

Explore our latest design favorites

Chairs

Tables

Sofas & Armchairs

Storage

Outdoor Furniture

Bedroom Furniture

Mirrors

Rugs

Sample Sale

Furniture in classic and innovative design. Our selection of sofas, armchairs, tables, storage solutions and chairs come from Europe’s leading design companies and offers a mix of innovative and timeless design.

Furniture 

Exclusive design furniture with a unique feel

Furniture (new)

Details

Textile

Art & Books 

Fragrance & Skin care

Rugs 

Accessories

Store Exclusive

Objects

Exclusive and unique interior objects

Objects (new)

Kitchen Appliances

Cooking

Serving

Baking

Pantry

Cookbooks

Kitchen Textiles

Clean & Care

Kitchen 

Selected and exclusive kitchen details

Kitchen (new)

Table lamps

Ceiling lamps

Wall lamps & Bedside lamps

Floor lamps & Reading lamps

Outdoor lighting

Portable lighting

Light sources

Lighting 

Exclusive and unique lighting

Lighting (new)

&Klevering

& Tradition

Aesop

Alessi

Alium

Ann Demeulemeester x Serax

Apparatus

Arflex

Artek

Artilleriet

ART of Textile

Astier de Villatte

Atelier CPH

Audo Copenhagen

Ay Illuminate

Belle Collection

Beni Collection

Bertazzoni

Berti

Blasco

BonniBonne

Bordallo Pinheiro

Cappelen Dimyr	

Caravane

Cherner 

Chhatwal & Jonsson

Christian Lacroix

Christina Lundsteen

Cocoon

CRA-YON

CTO Lighting

Degrenne

De La Espada

Driade

DS & DURGA

Dualit

Eldvarm

Essei

Etcetera

Ethnicraft

Evelina Kroon

Ferm Living

Folkform

Foscarini 

Fox Run

Frama

Fratelli Gridelli

Fredericia

Friends & Founders

Gervasoni

Gnilmyd Kcab

Gubi

Gustaf Westman

Gustavsberg

Hampson Woods

Hanna Hansdotter

Hay 

Hein Studio

HK Living

Holy Mountain

Ichendorf

Ingo Maurer

Ingrid Unsöld

Jars

Jean Roger

Kalmar Werkstätten

Karimoku Case Study

Karlskrona Lampfabrik

Karolina Kling

Kosta Boda

Layered

Libeco

Louisiana

Lumina

Made By Hand 

Mad et Len

Magniberg

Maison Louis Marie	

Mantas Ezcaray

Mantle

Mariage Freres

Marie Olsson Nylander for HKliving

Märta Louise Karlsson

Massproductions 

Mathilde Vesterskov

Mauviel

Mazo

Michael Anastassiades

Miniforms

Moustache

Musch

Nasomatto

No Early Birds

Nordic Knots

Norell

Oi Soi Oi

Oluce

Pallarès

Pärlans Konfektyr

Peugeot

<p>Exclusive interior design from selected brands</p>

Brands

Exclusive interior design from selected brands

Artilleriet Kitchens

Kitchen Studio

A. Journal

<p>The gift card remains valid for one year from the date of purchase. Please note that gift card purchases are non-cancelable, and they are non-exchangeable for cash. The gift card serves exclusively as a payment method for transactions at Artilleriet.&nbsp;</p>

Gift Card

<p>Elevate your gift-giving with Artilleriet Gift Cards &ndash; the gateway to a world of carefully curated design. Delivered directly to your inbox for unparalleled convenience.</p>
<p>&nbsp;</p>
<p><strong><span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">How It Works:</span></strong></p>
<p>- Choose Amount: Select the value that best suits your gifting purposes.</p>
<p>- Instant Delivery: Your gift card will be delivered straight to your inbox.<br /><br />- Universal Validity: Your gift card is accepted for both online and in-store transactions.&nbsp;<br />&nbsp;</p>

Customer Service

Contact customer service

<h3>Price Guarantee</h3>
<p>&nbsp;</p>
<p>We always strive to offer a competitive price so that you always feel confident that you are doing fair and decent business with us. Prices may also vary depending on current campaign starting and ending. Products on campaign are marked with a sale label.</p>
<p>Prices online are stated in SEK. Artilleriet reserves the right, if necessary, to update prices on artilleriet.se. Artilleriet is not responsible for any currency changes or exchange rates that arise when your payment is made in another currency then SEK. Prices outside the EU do not include vat.</p>
<p>&nbsp;</p>
<h5>Price Matching&nbsp;</h5>
<p>If you find a lower price for a product from another company, you can contact us to make a price match. Contact our customer service with information in the form of a valid quote or a link to someone else's website. We can match the price if it concerns the product in the same design and with the same delivery options. We match the price, including shipping. It applies that another authorized seller sells the product and that the product is not part of a realization or stock clearance.<br />&nbsp;<br />To use a price matching, contact our customer service at info@artilleriet.se to place your order.</p>

Price Guarantee

<h3>Delivery options - Sweden</h3>
<p>&nbsp;</p>
<h5>STANDARD SHIPPING</h5>
<p>Packages under 20 kg are delivered with Postnord to the nearest delivery point. Enter your mobile phone number for SMS notification for faster handling, or wait for an avi in ​​the mailbox. Packages or goods over 20 kg or 150 cm are delivered with DHL or Postnord Home Delivery during the day. Delivery takes place to the street; bearing service is not included. The distributor contacts you to book the delivery. Please note that it is impossible to decide more precisely the time for delivery and that island supplements may be added.</p>
<h5>COLLECT AT ARTILLERIET WAREHOUSE</h5>
<p>Pick up the goods in our warehouse at Olof Asklunds gata 25, 421 30 V&auml;stra Fr&ouml;lunda, Monday-Friday 7.30-16.00. We will contact you by e-mail, SMS, or telephone when your goods are ready to be picked up. Please note that your order must be picked up within 3 working days from when you received notification. For collection of Sample Sale goods, 2 days apply.</p>
<h5>FEE FOR FAILED DELIVERY ATTEMPT</h5>
<p>In cases where parcels, letters, or pallets / larger parcels are returned to Artilleriet by the shipping company due to the customer/recipient 1) not redeeming parcels from the place of delivery; 2) has not been reachable on the given telephone number for notification; 3) refused to accept the delivery; or 4) provided incorrect name, address or contact information, Artilleriet will charge the customer a fee. For letters and packages, the fee is 300 SEK, incl. VAT and for pallet / larger packages to SEK 600 incl. VAT. In cases where the distributor or Artilleriet have agreed with the recipient on the day and time for delivery, but he is not present at the time of delivery, an extra fee of SEK 300 incl. VAT will be added for a new delivery attempt.</p>
<p>&nbsp;</p>
<h3>Delivery time - Sweden</h3>
<h5>&nbsp;</h5>
<h5>STOCK ITEMS</h5>
<p>Stock items are goods that we usually have in stock for immediate delivery and are generally sent from us within 2-3 working days, which means that the delivery time from us to you usually is 2-4 working days. In the event of a large order intake or delivery delay from the supplier, these goods may, in some cases, have a longer delivery time. In such cases, we will notify you as soon as we have processed your order. Should there be particular reasons why the product is not delivered on time, you as a customer must notify us of this.</p>
<h5>ORDERED GOODS</h5>
<p>All items not available in our warehouse are counted as ordered items. All delivery times for ordered goods specified are approximate. We will get back to you if the delivery time for any reason should be longer than this.</p>
<h5>ORDERS WITH GOODS WITH DIFFERENT DELIVERY TIMES</h5>
<p>If you order several items with different delivery times on the same order, all items will be sent in one shipment when all items have arrived at our warehouse. If you want partial delivery, please get in touch with info@artilleriet.se. Additional fees may apply.</p>
<h5>TRANSPORT DAMAGED GOODS</h5>
<p>Upon receiving your package, if you discover that the consignment is visibly damaged during transport, this must be reported immediately to the shipping company; this applies both to home delivery and when you pick up the package from a representative. Suppose you discover during unpacking that the contents are damaged or missing goods. In that case, you as a customer are obliged to contact Artilleriet customer service no later than within three calendar days of receipt of goods with your order number and case number from the parcel representative. Contact our customer service to complain about the shipment with pictures of the damaged goods.</p>

Delivery & Shipping

Unique key pieces of design furniture

<h3>GDPR &amp; Cookies</h3>
<p>&nbsp;</p>
<p>Privacy Policy of www.artilleriet.se<br />In order to receive information about your Personal Data, the purposes and the parties the Data is shared with, contact info@artilleriet.se</p>
<h5>OWNER AND DATA CONTROLLER</h5>
<p>Types of Data collected</p>
<p>The owner does not provide a list of Personal Data types collected.</p>
<p>Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.<br />Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.<br />Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.</p>
<h5>COOKIES</h5>
<p>When you visit our website, it can store or retrieve information in your browser using cookies. We do this to customize the content and ads to users, provide social media features, and analyze our traffic. This information may be about you, your preferences, or your device and is mainly used to make the website work as you expect. We also forward such identifiers and other information from your device to the social media, advertising, and analytics companies we partner with. These, in turn, may combine the data with additional information that you have provided or that they collected when you used their services. Because we respect your privacy, you can choose not to allow certain cookies. You can read more about our cookie policy and change your consent <a href="https://artilleriet.se/cookies">here.</a> You can easily change or withdraw your consent to the cookie statement on our website.</p>
<h5>MODE AND PLACE OF PROCESSING THE DATA</h5>
<p>Methods of processing</p>
<p>The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.<br />The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.</p>
<p>&nbsp;</p>
<p>Legal basis of processing<br />The Owner may process Personal Data relating to Users if one of the following applies:</p>
<p>Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (&ldquo;opt-out&rdquo;), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;<br />provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;<br />processing is necessary for compliance with a legal obligation to which the Owner is subject;<br />processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;<br />processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.<br />In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.</p>
<h5>PLACE</h5>
<p>The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.</p>
<p>Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.</p>
<p>Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.</p>
<p>If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.</p>
<h5>RETENTION TIME<br />&nbsp;</h5>
<p>Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.</p>
<p>Therefore:</p>
<p>Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.<br />Personal Data collected for the purposes of the Owner&rsquo;s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.<br />The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.</p>
<p>Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.</p>
<h5>THE RIGHTS OF USERS</h5>
<p>Users may exercise certain rights regarding their Data processed by the Owner.<br />In particular, Users have the right to do the following:<br />Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.</p>
<p>Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.</p>
<p>Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.<br />Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.</p>
<p>Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.<br />Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.</p>
<p>Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.<br />Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.<br />&nbsp;<br />Details about the right to object to processing<br />Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.</p>
<p>Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.<br />&nbsp;<br />How to exercise these rights<br />Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.</p>
<h5>ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING</h5>
<p>Legal action<br />The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.<br />The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.<br />&nbsp;<br />Additional information about User's Personal Data<br />In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.<br />&nbsp;<br />System logs and maintenance<br />For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.<br />&nbsp;<br />Information not contained in this policy<br />More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.<br />&nbsp;<br />Changes to this privacy policy<br />The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.<br />&nbsp;<br />Should the changes affect processing activities performed on the basis of the User&rsquo;s consent, the Owner shall collect new consent from the User, where required.</p>
<h5>OWNER AND DATA CONTROLLER</h5>
<p>Artilleriet Interiors AB<br />Magasinsgatan 19, 41118, G&ouml;teborg</p>
<p>Owner contact email: info@artilleriet.se</p>

GDPR & Cookies

Design furniture and objects for everyday life

Exclusive interior designs by Artilleriet

Italian design with an eye for details

Bold and innovative furniture design from Italy

Professional B2B

<h3>About us</h3>
<p>&nbsp;</p>
<p>Artilleriet stands for an eclectic collection of interior, furniture, and details. Our range consists of a proprietary blend of classics, vintage and modern products together with innovative design from around the world. We work with well-known brands with recognized high quality, and &ndash; equally important &ndash; the lesser-known up and coming suppliers with great potential.</p>
<p>At Artilleriet Kitchen Studio, next to Artilleriet on Magsinsgatan 19, we present beautiful handcrafted kitchens and kitchen products, utensils and unique everyday objects, made for staying within families for generations.</p>
<p>Together our stores represents among others: Astier de Villatte, Apparatus Studio, PP M&oslash;bler, Cappelen Dimyr, Caravane, De La Espada, SCP, Karimoku Case Study, USM, Ann Demeulemeester.</p>
<p>Our stores are located in the heart of Gothenburg at Magasinsgatan,<br />just a stone's throw away from each other.</p>
<p>Warm welcome!<br />/ Sofie Ekeberg &amp; Christian Duivenvoorden</p>

About

<h3>Return Policy</h3>
<p>&nbsp;</p>
<p>When purchasing in our online store or by phone the Distance Selling Act is applied. This means that you, the customer has the right to return your purchase within 14 days. The 14 days starts from the date the customer receives the product.</p>
<p>The merchandise must be in as good condition as when you received it, this means unused and undamaged. The goods must be packed in original packaging.<br />Repayment is normally within 1-5 working days, but no later than 30 days after we have received and accepted the return. Please note that any invoice must be paid even if you return the product.<br />Artilleriet is not responsible for any damage in the return shipment, therefore, send you return well packaged.</p>
<p>When purchasing an item that is not in stock, custom made/ordered or otherwise, the distans law don&acute;t apply. This may for example be a couch in a specific color and fabric made just for you.</p>
<p>&nbsp;</p>
<h5>HOW TO MAKE A RETURN:</h5>
<ol>
<li>Contact our customer service and ask for a return shipping label and return form.</li>
<li>Fill in the return form. Be sure that the information is accurate and clear.</li>
<li>Pack the product properly, use the original product packaging and a protective transport packaging, similar to that you received the package. Do not forget to attach the return blanket in the package.</li>
<li>Return the product to the Artilleriet Warehouse using the return shipping label, sent to you by email or post.</li>
</ol>
<p>When you use your right to return the cost for return shipping is payed by the customer. Return shipping is adjusted in connection with the refund of your money. Return policy does not apply to business customers.</p>
<p>&nbsp;</p>

<h3>Complaints</h3>
<p>&nbsp;</p>
<p>You have the right to claim a product if it can be assumed to be a manufacturing defect in the product. Contact us at info@artilleriet.se and include clear pictures of the defective product and give us your order number.<br />We are primarily changing the goods with a new one, or if the item is out of stock we will reimburse you for the product.</p>
<p>&nbsp;</p>
<h5>TRANSPORT DAMAGE</h5>
<p>If you discover upon receipt of your package that the shipment is visibly damaged in transit, this must be reported immediately to the shipping company. This applies both to home delivery and when you pick up the package from a representative. If, during unpacking, you discover the contents are damaged or that goods are missing. In that case, you as a customer are obliged to contact Artilleriet customer service no later than within three calendar days.<br />Contact our customer service <a href="../customer-service/contact-customer-service">here</a> to complain about the shipment with pictures of the damaged goods</p>
<p>If the transport provided without endorsement, by proxy, the transport may not be claimed.</p>

Return Policy

Returns & Complaints

<h3>Terms &amp; Conditions<br />&nbsp;</h3>
<h5>1. GENERAL TERMS OF PURCHASE</h5>
<p>These general terms and conditions apply to your purchases on and use of our e-commerce at www.artilleriet.se.<br />The terms constitute an agreement between you and Artilleriet Interiors AB, org. No. 556823-6920, Magasinsgatan 19, 411 18 Gothenburg, Sweden (hereinafter the Artilleriet).</p>
<p>The buyer is obliged to read the terms and conditions before buying. When ordering on www.artilleriet.se, the buyer accepts the General Terms and Conditions and our Privacy and Privacy Policy. Artilleriet reserves the right to change the General Terms and Conditions.<br />Our e-commerce turns to private individuals. If you want to enter into an agreement as a legal person, contact our customer service here.</p>
<h5>2. APPLICABLE LAW</h5>
<p>These General Terms and Conditions and any disputes that arise in connection with the terms and conditions when using artilleriet.se or purchases on the website are regulated by Swedish law. Artilleriet may modify or change these conditions. By completing your purchase, you accept the terms.</p>
<h5>3. POSSESSION OF RIGHTS</h5>
<p>All rights, including copyright of artilleriet.se, remain with Artilleriet. Any use of this website or its content, including copying other than for your own personal, non-commercial use is prohibited without written permission.</p>
<h5>4. ORDERS</h5>
<p>Before you complete and pay, you can review your order and make changes. You are bound by your order when you accept our general terms and conditions at checkout. Your order is confirmed only when it has been received by Artilleriet and payment has been approved. Please note that we cannot accept orders where the invoice address and delivery address cannot be verified. A digital order confirmation will be sent to the specified email address when you have completed your purchase. This is a receipt/payment basis for your purchase in the webshop. Digital delivery confirmation will be sent to the specified email address when your order is shipped. This is a receipt/documentation for your delivery.</p>
<p>We sell items that are in stock and items that are made to order. The product's stock status and possible delivery time can be seen on the product page for each product in the Delivery Status information box. We deliver your order collectively, so the item with the longest delivery time will decide when you receive your delivery. We reserve the right not to deliver if the stock level was incorrect at the time of the order. All product information displayed is subject to change, and Artilleriet reserves the right to, if necessary, change information on www.artilleriet.se. We reserve the right only to accept orders from people over 18 years of age.</p>
<h5>4.1 PRICE MATCHING</h5>
<p>If you find a lower price for a product from another company, you can contact us to make a price match. Contact our customer service with information in the form of a valid quote or a link to someone else's website. We can match the price if it concerns the product in the same design and with the same delivery options. We match the price, including shipping. It applies that another authorized seller sells the product and that the product is not part of a realization or stock clearance.<br />To use a price guarantee, contact our customer service here to place your order.</p>
<h5>4.2 SAMPLE SALE</h5>
<p>During our Sample Sale, we sell exhibition copies, and products that have been discontinued from Artilleriet's range or for some other reason should not be in Artilleriet's range of products any longer. If the product has a defect, it is up to the buyer to check this in the product's status in the product description before the purchase is completed. For products marked Sample Sale, return policies and exchange rights do not apply. We estimate the delivery time for Sample Sale items to be 5-10 working days from the order placed due to a higher demand than usual in our warehouse. We apply a shipping cost to Sample Sale items based on the item's size and weight. The shipping fee is stated at checkout. If you regret your purchase of a Sample Sale product and want to return it, an administrative fee of SEK 495 will be added in addition to return shipping.</p>
<p>&nbsp;</p>
<h5>5. PAYMENT OPTIONS</h5>
<p>Prices online are stated in SEK. Artilleriet reserves the right, if necessary, to update prices on artilleriet.se. Artilleriet is not responsible for any currency changes or exchange rates that arise when your payment is made in another currency then SEK. Prices outside the EU do not include vat.</p>
<p>When you place an order on artilleriet.se, you can choose to pay by card. We accept Visa, Mastercard and American Express. For invoice, partial payment, direct payment and Swish, we offer payment via Klarna. When paying through Klarna, we refer to their terms of purchase. www.klarna.com/en/villkor/</p>
<p>&nbsp;</p>
<h5>6. FORCE MAJEURE</h5>
<p>In the event of force majeure, our obligations are postponed via artilleriet.se. In the event of force majeure, both the customer and Artilleriet have the right to terminate, in whole or in part, any agreement without any obligation to pay damages or fulfill any obligations. By force majeure we generally mean but are not limited to natural disasters, wars, strikes, import/export bans, transport disruptions, and illness, regardless of whether this occurs with us as a company or with our suppliers.</p>
<h5>7. FRAUD</h5>
<p>Artilleriet reserves the right to cancel and refund all orders that are suspected of being carried out in a fraudulent or otherwise harmful manner to ensure the security of our consumers' transactions via artilleriet.se. We reserve the right to pass on transaction information even if necessary, if requested to the official authority or payment partner in the event of suspicion of fraudulent transactions or identity theft. Individuals who violate the above rules or against the restriction of password-protected areas on artilleriet.se can be prosecuted.</p>
<h5>8. DELIVERY AND SHIPPING</h5>
<p>Delivery time depends on the country of delivery and choice of shipping options. Your order is processed within 1-3 weekdays, except for orders containing items not in stock. Artilleriet does not take responsibility for any delays caused by the customs.</p>
<p>If a delivery is delayed or cannot be sent due to stock balance or other reasons, the customer will be informed of this as soon as possible and not later than 30 days after the order is placed. The customer may then cancel and/or be refunded at no extra cost. Does not refer to ordered goods.</p>
<h5>8.1 SHIPPING COST AND CURRENCY</h5>
<p>The shipping cost is stated in SEK. Shipping can be seen at checkout and updated by updating the shopping cart.</p>
<h5>8.2 UNCOLLECTED PACKAGES</h5>
<p>Artilleriet is not responsible for packages left behind at the post office. The customer will be charged for the cost of return shipping and administrative costs.</p>
<h5>8.3 CUSTOMS DUTIES</h5>
<p>Orders to countries outside the EU may be subject to VAT, import duties, and taxes charged when parcels reach the recipient country. These are applied when the package arrives at the local customs in the country of delivery. Artilleriet cannot anticipate or control these charges. For orders outside the EU, the following delivery terms apply:<br />Delivery At Place (DAP). This means that Artilleriet is not responsible for VAT, fees and/or taxes on orders to countries outside the EU. We recommend that you contact your local customs office for more information on rules and fees. It is the customer's responsibility to pay extra fees for any customs clearance.</p>
<h5>8.4 TRACKING</h5>
<p>When goods leave our warehouse, an email will be sent with a tracking number. Information can also be sent to you from our shipping partner with tracking information.</p>
<h5>8.5 TRANSPORT DAMAGES / MISSING GOODS</h5>
<p>If you discover upon receipt of your package that the shipment is visibly damaged in transit, this must be reported immediately to the shipping company. This applies both to home delivery and when you pick up the package from a representative. If, during unpacking, you discover the contents are damaged or that goods are missing. In that case, you as a customer are obliged to contact Artilleriet customer service no later than within three calendar days.<br />Contact our customer service here to complain about the shipment with pictures of the damaged goods</p>
<h5>9. RETURN AND RIGHT OF WITHDRAWAL</h5>
<p>As a customer, you have the right to regret your purchase against a valid receipt within 14 calendar days after you have received your goods. (From 20/11 2023, extended right of return applies until 7/1 2024). The product must be returned in unused condition in original packaging and with all labeling and documentation. All returned goods are sent back together with your order number and contact information to our warehouse. Contact our customer service. for a return form and shipping note. Returns that are damaged, dirty, washed, or worn are not accepted. The customer is responsible for return shipping, and it will be corrected against a refund for the return.<br />When returning transports of products, the customer bears the financial responsibility if the products are damaged or do not arrive. Unidentified items returned may be denied a refund.</p>
<h5>9.1 COMPLAINTS</h5>
<p>If you discover a production defect, the items can be returned against a valid receipt or payment basis. Product damaged as a result of wear and tear is not considered defective. If possible, we offer to repair defective products. If it is impossible to repair or the product is no longer available, you are entitled to a full refund, including shipping and return costs. In the event of approved complaints, Artilleriet bears all extra expenses. Artilleriet complies with the Consumer Purchase Act in the event of complaints. For more information, visit konsumentverket.se.<br />Contact our customer service (link) to start a complaint case. Complaints must be made when the product's defects are discovered. Keep in mind that you may need to show that the error is not due to use or carelessness. The complaint period is three years from the time you received the product.</p>
<h5>9.2 CHANGE OF ORDER</h5>
<p>Once you have completed a purchase and received an order confirmation, we will start processing the order in our system and warehouse. Once the package has left the warehouse, there is no possibility to change your order. If you discover errors in the specified contact information, it is your duty to contact customer service. Artilleriet is not responsible for orders sent to an incorrectly stated address by a consumer.<br />Artilleriet has the option to change your order by canceling, but it is not possible to add or change items.</p>
<p>&nbsp;</p>
<h5>9.3 EXCHANGE OF GOODS</h5>
<p>We do not make exchanges. If you want to exchange, you can solve this by returning your order and placing an order for a new item.</p>
<h5><br /><strong>10. GDPR</strong></h5>
<p>Read our full GDPR policy <a title="GDPR" href="../../../customer-service/gdpr">here</a></p>
<p>&nbsp;</p>
<p>TERMS AND CONDITIONS 2021.07.01 v3.2</p>

Terms & Conditions

<h3>Press Inquiries</h3>
<p><br />As a stylist, journalist / or decorator, you can hire interior, details, and accessories for professional assignments.<br />Please note that our products are rented out subject to availability and current capacity.<br />(No hire for styling of private homes.)</p>
<p>We are also happy to provide you with our existing product / environmental pictures for publication, as long as Artilleriet is credited. For more information and assistance, please contact:</p>
<p><a href="mailto:press@artilleriet.se">press@artilleriet.se</a><br />+ 46 (0) 31 711 76 21</p>

Press & PR

<h3><br />Contact customer service</h3>
<p>&nbsp;</p>
<p>Offering our customers the highest possible service has always been the most important thing for us. You are warmly welcome to contact us with your questions, orders or product inquiry. We always try to respond as soon as possible.&nbsp;</p>
<h5>Call us</h5>
<p>+46 31 711 76 21 (Operating Mon-Fri 8-16)</p>
<h5>E-Mail us</h5>
<p><a href="mailto:info@artilleriet.se" target="_blank" rel="noopener">info@artilleriet.se</a> (Answer within 24 hours Mon-Fri)</p>
<h5>Send a message</h5>

Contact Customer Service - Artilleriet 

<h5>Store HOURS</h5>
<p>Monday-Friday 11.00 to 18.00</p>
<p>Saturday 12.00 to 16.00</p>
<p>Sunday 12.00 to 16.00</p>
<p>For exceptional opening hours, <a title="read more" href="https://artilleriet.se/customer-service/information/our-stores">read more</a></p>

<h3>Care &amp; Maintenance</h3>
<h5>&nbsp;</h5>
<h5><br />Oiled WOOD</h5>
<p>Oiled oak &amp; walnut, whether solid or veneered, is a fundamental material in many pieces of furniture. Oiled wood will develop a natural patina and character over time which will only enhance the beauty of the material.</p>
<p>For daily care, dust oiled furniture with a soft dry cloth. Cleaning can be done using a soft cloth wrung in lukewarm water following the wood grain and dried immediately with a soft cloth following the wood grains. For more severe cleaning, a soap specifically developed for oiled wood can be used. Follow the instructions on the packaging of the cleaning product.</p>
<p>Solid walnut or walnut veneer is oiled using natural colored oil to maintain its original color for longer, thereby protecting the wood. Regular re-oiling is recommended to preserve the oiled wood look and silky feel. Re-oiling should be done when the wood starts to appear dry or faded. Usually, re-oiling once a year is sufficient. Re-oiling white oiled oak can be done by applying standard white pigmented oil for indoor wood products. Re-oiling walnut can be done using standard natural oil for indoor wood products.</p>
<p>Avoid using cleaning detergents and abrasive cleaning agents as they may damage the surface of the oiled wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.<br /><br /></p>
<h5>Soaped WOOD</h5>
<p>For daily care, dust-soaped furniture with a soft dry cloth. When cleaning, use a soft cloth wrung in lukewarm water following the wood grain, and dry immediately with a soft cloth following the wood grain.</p>
<p>Regular re-soaping is recommended to maintain the look and smooth feeling of soaped wood. Re-soaping should be done when the wood starts to appear dry or faded.&nbsp;</p>
<p>Avoid using cleaning detergents, abrasive cleaning agents, or steel wool, as they may damage the surface of the soaped wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.<br /><br /></p>
<h5>Lacquered or stained wood</h5>
<p>Lacquered or stained wood offers a stronger surface than oiling and is effective when colored surfaces are desired. Compared to oiled wood, lacquered and stained wood is easier to clean and requires minimal maintenance.</p>
<p>For daily care, dusting the furniture with a soft cloth is recommended. Lacquered and stained wood can be cleaned with a soft cloth wrung in a mild solution of lukewarm water and a universal cleaning detergent. Always follow the wood grains and dry with a soft cloth immediately after cleaning.<br />Avoid the use of abrasive cleaning agents and aggressive cleaning detergents, as this will damage the surface of the lacquered or stained wood. Avoid placing wooden furniture in direct sunlight, excessive heat, or humidity.<br /><br /></p>
<h5>Linoleum</h5>
<p>Tabletops with linoleum offer a soft touch surface that does not feel as cold and hard as laminate. Regular cleaning is done with a soft cloth wrung in a mild solution of lukewarm water and a universal cleaning detergent.</p>
<p>Avoid placing sharp objects on the surface as this may scratch the tabletop. Using trivets or coasters under flowerpots, vases, cups, etc, is recommended.<br /><br /></p>
<h5>Lacquered &amp; powder-coated materials</h5>
<p>It is recommended only to use a soft, dry cloth to clean lacquered and powder-coated surfaces. Still, if more severe cleaning is necessary, a soft cloth wrung in lukewarm water can be carefully applied. Always dry immediately after cleaning with a soft, dry cloth. Avoid using abrasive cleaning agents or aggressive cleaning detergents on lacquered or powder-coated surfaces, as this may permanently damage the surface.</p>
<p>&nbsp;</p>
<h5>Stainless steel</h5>
<p>Stainless steel is a classic strong, corrosion-resistant material that requires no surface protection and will not change appearance over time.</p>
<p>Dust stainless steel products for daily care using only a soft, dry cloth. Cleaning of stainless steel should be done only by using a cleaning detergent specifically for stainless steel. Follow the instructions on the packaging. Cleaning agents not explicitly developed for stainless steel may permanently damage the surface of the stainless steel and should never be used.</p>
<p>&nbsp;</p>
<h5>Brass and copper</h5>
<p>Brass and copper are used for lighting products and furniture in either a mirror-polished or satin-polished finish. Depending on the product, the brass, and copper may be coated using a transparent lacquer or left untreated. Coated brass and copper will not change appearance over time, whereas uncoated brass and copper will develop a unique and beautiful patina, adding character to the product over time.</p>
<p>For daily cleaning of coated brass and copper, it is recommended only to use a soft dry cloth. To remove stains, a soft cloth wrung in lukewarm water can be carefully applied. Always dry immediately after with a soft dry cloth. For daily cleaning of uncoated brass and copper it is recommended only to use a soft, dry cloth. If a patina of the material is not desired, the material can be regularly cleaned and polished using a detergent specifically for brass and copper.</p>
<p>Avoid using abrasive cleaning agents or aggressive cleaning detergents on coated and uncoated brass and copper, as this will permanently damage the surface.</p>
<p>&nbsp;</p>
<h5>Marble and travertine</h5>
<p>Marble and travertine is a natural material that offers a distinctive and exclusive look and will never look the same.</p>
<p>Marble and travertine tabletops are often treated with a sealer, making the tabletop more stain-resistant than when left untreated. However, it is strongly recommended always to use a trivet and not to place glasses or cups with liquids directly onto the tabletop. As natural materials, marble &amp; travertine are sensitive to liquids, and if not removed immediately, spilled liquids will leave a permanent stain on the tabletop.</p>
<p>For daily care and cleaning, it is recommended to use a cleaning agent specifically developed for stone or marble.</p>
<p>The marble used on lighting products has no surface protection and is, therefore, more exposed to stains and marks. It is recommended only to clean marble on lighting products with a soft, dry cloth if possible. Use a cleaning agent specifically developed for stone or marble if more severe cleaning is necessary. Avoid using abrasive cleaning agents or aggressive cleaning detergents on marble, as this will permanently damage the surface.</p>
<p>&nbsp;</p>
<h5>Glass</h5>
<p>Glass, in various colors and shapes, is a common material in many details and objects. The glass is often mouth-blown and hand-crafted, ensuring that each item is unique and displays individual characteristics.&nbsp;</p>
<p>Daily cleaning of glass is best done using a soft, dry cloth. If more severe cleaning is necessary, it is recommended to use a soft cloth with a standard glass cleaning detergent and then to follow by drying with a soft, dry cloth. Avoid using abrasive cleaning agents on the glass, which will damage the surface.</p>
<p>&nbsp;</p>
<h5>Mirror</h5>
<p>You can use household glass cleaner for mirrors. To avoid damaging the surface of the mirror frame, always spray the glass cleaner onto a soft cloth and clean the mirror.</p>
<p>For daily cleaning, it is recommended to use a soft cloth wrung in lukewarm water. For more severe cleaning, a mild detergent can be used. Always dry immediately after.</p>
<p>&nbsp;</p>
<h5>Plastic</h5>
<p>For daily cleaning, it is recommended to use a soft cloth wrung in lukewarm water. For more severe cleaning, a mild detergent can be used. Always dry immediately after.&nbsp;</p>
<p>&nbsp;</p>
<h5>Upholstery</h5>
<p>We recommend maintaining upholstery webbing regularly, as dirt and dust will cause wear and tear on the material through use.</p>
<p>General Maintenance:<br />We recommend that you vacuum upholstery webbing once a week using the soft nozzle attachment of your vacuum cleaner (used for textiles and more delicate furnishings) to ensure the longest possible life of the product.</p>
<p>It should be optional to clean upholstery webbing often as the material has a slightly dirt-repellent surface.</p>
<p><br />Stain removal:<br />If an accident occurs and cleaning or stain removal is necessary, the following applies:</p>
<p>&bull; The faster a stain is treated, the greater the possibility that the stain can be removed.</p>
<p>&bull; Spilled liquids should be dabbed &ndash; not scrubbed &ndash; with a clean, lint-free cloth wrung in clean, lukewarm water as soon as possible.</p>
<p>&bull; Regardless of the size of the stain, it is important that you clean it from the outer edge of the stain and move it towards the center of the stain so that the damaged area is reduced as much as possible.</p>
<p>&bull; You should not rub or scrub the material as this can damage the material&rsquo;s color, structure, and strength, which can worsen the state of the stain.</p>
<p>&bull; When using a suitable stain remover on a small area, follow the manufacturer&rsquo;s instructions carefully. It is recommended to test the stain remover on a less visible area of the material first &ndash; before cleaning the affected area &ndash; to see if the product works as intended or to see if the product damages the webbing.</p>
<p>&bull; If a stain is vast or has soaked into and through the material, it is recommended to contact a professional furniture cleaner before trying to remove the stain yourself, as it may require a special treatment depending on the nature and location of the stain.</p>
<p>Disclaimer:<br />Do not use solvents, undiluted detergents, soaps, bleaches, or ammonia on the material.</p>
<p>Please be aware that new non-colorfast clothing and dark jeans can leak color onto the webbing. Any such leakage may not be possible to remove, as the excess color can soak deep into the material.</p>
<p>&nbsp;</p>
<h5>Handloomed Woven rugs</h5>
<p>Handloomed woven rugs are made with carefully selected natural materials. Being handmade, each rug will have its unique character, and therefore, the patterns and colors of the two rugs will never be identical.</p>
<p>A new rug will shed excess fibers not entirely spun into the yarn during spinning. This is normal; the shedding will eventually lessen and eventually stop over time.</p>
<p>To prolong the lifetime of a rug, it is highly recommended to use a rug underlay. An underlay ensures that the rug remains in a fixed position and will also reduce the risk of staining.</p>
<p>For daily care, vacuum the rug regularly to keep it free from fluff and dust or sand particles, which will wear and tear the rug over time if not removed. Spots can be removed by dabbing gently with a damp cloth soaked in carbonated water. In case more thorough cleaning is necessary, professional cleaning is recommended.</p>
<p>Placing a rug in direct sunlight is not recommended as it will fade the colors of the rug over time.</p>
<p>&nbsp;</p>
<h5>Sheepskin</h5>
<p>Sheepskin makes for exceptional and hard-wearing upholstery, manageable and soft to the touch on the eye and hand. It is defined by a dense and curly fleece that comes intact in its most natural form, where pieces are distinctly unique, and their look varies from product to product.</p>
<p>As with most natural materials, structure, density, and thickness differences are expected, as two pieces of sheepskin never look identical and tend to show natural variations in curls and tones.</p>
<p>Please note that the wool&rsquo;s fibers might naturally become entangled in time. Regarding color, each skin&rsquo;s ability to maintain its original tone or absorb applied dye might vary, especially if exposure to sunlight is high. We recommend keeping sheepskin-upholstered products away from direct sunlight to avoid discoloring.</p>
<p>To preserve the skin&rsquo;s highly tactile, soft nature, we suggest vacuum cleaning weekly, and when stained, spots should be soaked with water as promptly as possible. Place a clean towel on the spill for more prominent stains and let it absorb as much liquid as possible. We recommend using a sponge, lukewarm water, and mild wool detergent for cleaning.</p>
<p>&nbsp;</p>
<h5>Leather</h5>
<p>High-quality, natural leather is not flawless; it may sometimes have some minor visible marks from the wildlife of the animal. These characteristics give each leather product a unique beauty and charm but do not affect the overall strength or durability.</p>
<p>Patina<br />Leather will age beautifully, with each piece gaining its patina. Over time, the natural leather will continue to develop a slightly different tone, and as part of its unique appeal, it will look different from the day it was initially bought.</p>
<p>Before Use<br />Leather furniture should not be exposed to direct sunlight, positioned close to heat sources, or kept in very dry or highly airconditioned environments. This natural material does not perform well when put under these conditions, and doing so may result in the leather drying out and becoming stiff and inflexible.</p>
<p>Maintenance<br />To prolong the life of the leather, it is important to frequently vacuum with a soft brush or gently wipe with a soft, dry cloth.<br />Never use cleaning detergents or sharp objects on the leather, which may damage the surface.<br />Instead of trying to remove minor spots or stains, they should be left untreated as, over time, they should fade and disappear.</p>
<p>Care<br />The natural material should be treated with a special leather care cream at least four times yearly.<br />Leather gets dry over time, so it is important to keep it conditioned and moisturized to retain optimal softness, flexibility, and seating comfort.<br />Follow the instructions of the particular care product; apply the cream on a soft, lint-free cloth, and massage in light circular motions from seam to seam on the furniture component. Let dry before taking it in to use.</p>
<p>Cleaning<br />Cleaning is done under the customer&rsquo;s responsibility.<br />If leather is soiled, it should be wiped with a soft, clean, damp, lint-free cloth wrung in lukewarm, demineralized water. Alternatively, you can attempt to absorb as much liquid as possible from the soaked leather with a clean kitchen towel.<br />Do not spot clean leather - clean the entire surface from seam to seam.<br />Never scrub the leather in an isolated area, which will discolor and tear the material<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;">.</span></p>
<p>Large Spills or Damages<br />Please contact a professional cleaning firm if large areas are soiled, or the surface is severely damaged.</p>
<p>&nbsp;</p>
<h5>Velvet</h5>
<p>Dust and dirt will settle on all the articles in our living environment. So it happens also on our upholstered furniture. Do not allow the dust and dirt to become excessive. Otherwise, it will be more challenging to remove. The upholstered furniture should be cleaned regularly to ensure prolonged life and appearance.</p>
<p>The best way for regular maintenance is Vacuum cleaning and brushing. Vacuum cleaning and brushing with a stiff cloth brush, always in the direction of the pile naps. To remove stains or in case of fundamental cleaning from your upholstery, you can contact your local upholstery cleaning specialist. You can obtain addresses from your local Consumer Enquiry Office. They have experience in dry shampooing and that kind of cleaning process.</p>
<p>Wet staining<br />Liquids can be removed by dabbing with a paper towel, a clean cloth, or a kitchen towel. Don&rsquo;t rub, only patting! You do the same for hot liquids, but there is less rescue time between messing and dabbing. The hot fluid penetrates much quicker in the fabric than cold liquids.</p>
<p>To remove food, scrape the dirt with a spoon or knife from the fabric and dab the stain with cold water and detergent solution. Don&rsquo;t use hot cleaning liquid because colored stain components penetrate the fabric at higher temperatures and stay there.</p>

Care and Maintenance

<h3>Our Stores</h3>
<p>&nbsp;</p>
<h5>Artilleriet</h5>

<p>Magasinsgatan 19, 411 18 Gothenburg</p>
<h5>Store Hours</h5>
<p>Monday-Friday 11.00 to 18.00</p>
<p>Saturday 12.00 to 16.00</p>
<p>Sunday 12.00 to 16.00</p>
<h5><br />Exeptional opening hours</h5>
<p>March 7 (Thursday) Closed</p>
<p>Maundy Thursday 11.00 to 18.00</p>
<p>Good Friday 12.00 to 16.00</p>
<p>Easter Eve 12.00 to 16.00</p>
<p>Easter Monday 12.00 to 16.00</p>

<h5>&nbsp;</h5>
<h5>ARTILLERIET Kitchen studio</h5>

<p>S&ouml;dra Larmagatan 2, 411 16 Gothenburg</p>
<h5>Store Hours</h5>
<p>Monday-Friday 11.00 to 18.00</p>
<p>Saturday 12.00 to 16.00</p>
<p>Sunday 12.00 to 16.00<br /><br /></p>
<h5>Exeptional opening hours</h5>
<p>Maundy Thursday 11.00 to 18.00</p>
<p>Good Friday 12.00 to 16.00</p>
<p>Easter Eve 12.00 to 16.00</p>
<p>Easter Monday 12.00 to 16.00</p>